Denbun POP version Manual
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Limitations

Denbun POP version - Limitations
  1. If MeCab (Morphological Analysis Engine) is installed, Denbun POP Version cannot be installed.
    Uninstall MeCab before install the Denbun POP Version.
  2. The Denbun does not work if the cookie is not allowed in your browser.
    Please make sure that the cookie setting is either "accept" or "ask me when accept".
    It assumes that only one user uses one user account. If more than one user login using the same user account, you may encounter unexpected behavior such as data loss or damage. Using more than one browser may cause the same problem. Using "Back" button of your browser may cause unexpected behavior such as data interfere during registering and /or updating process. Please use the icons and buttons to move between pages and update the data.
  3. JavaScript needs to be enabled on your browser.
  4. It does not support any Emoticon on mobile devices (You have a trouble of Mojibake:garbage characters).
  5. You cannot search messages in more then one e-mail account at once.
    If you have plural e-mail accounts, you cannot select more than one account for search function.
  6. The search function may not find a message whose size exceeds 10,000 characters.
    The search function checks first 10,000 characters.
    (The characters after 10,000 characters are ignored and not searched)
  7. The full text search specification
    When the data in "Message" and "To/Cc" is searched, it searches word by word not by inside matching. When the data in "From" and "Subject", it uses inside matching.
    * With the version for PostgreSQL8.3, it uses inside matching for "To/Cc".

    The text search only works when you specify English or Japanese search words The text search does not work when you specify other languages.(It means that you cannot search any words in Chinese or Korean).
    * In English Windows, you cannot search for any Japanese words.

    The followings are different in the version for PostgreSQL8.3 from the version for PostgreSQL8.2.  
    * If an e-mail address is written in a message body, the search does not match part word of an e-mail address. The search matches full word of an e-mail address.
    e.g.) If "yamada@your.domain" is written in a message body,
    the search does not match "yamada", "your", and "domain" as a keyword.
    The search matches "yamada@your.domain" as a keyword.

    * If a URL is written in a message body, the search matches only if you give the host name. The search does not match Any scheme or path.
    e.g.) "http://www.denbun.com/ja/index.html" is written in a message body,
    the search does not match "http", "ja", and "index.html" as a keyword.
    The search matches "www.denbun.com" as a keyword.

  8. The way of displaying the number of messages for a folder who has more than 10,000 messages.
    In the message list, if the number of messages is more than 10,000 in a folder such as Inbox and Sent, the number of messages is displayed like;

    e.g. If you have more than 9,999 messages in the Inbox.
    Messages:9999

    e.g. If you have more than 10,000 messages in the Inbox.
    10000 items or more available

    Even if more than 10,000 messages available, you can open any message.
    If you want to know the exact number of messages available, please create folders to separate them.
  9. You can add addresses up to 256.
    It is possible to specify addresses for "To" "Cc" "Bcc" up to 256 respectively.
  10. If you have several e-mail accounts, you cannot receive messages account by account.
    When you click "Receive" button, it receives messages from all the account. You cannot choose individual account for receiving.
  11. Delay of automatic receiving
    In automatic receiving, you can specify hour and minute. However if the system is too busy, the receiving process may delay.
  12. When unable to convert received message to UTF-8
    Messages are converted into UTF-8 and saved in the database. If a message cannot be converted normally, the following may happen.
    - In the message list, "Subject", "From", "Date" is displayed as blank.
    - The message cannot be searched
    _ You have a trouble of Mojibake:garbage characters when open the message.
  13. Disk space settings specification
    There is the disk space settings function, however it does not limit the actual disk usage.
    It limits total size of messages you send and receive.
    * Disk space = the size of all messages you send, receive, save as draft
    The messages are stored in the database. The other data for status and search function is stored too. Therefore, actual disk space usage is more than the size of all the messages.
  14. The number of unread messages might not be right number.
    To correct the number, receive messages manually.
    The symptom occurred in the following cases.

    - Receiving messages automatically just after login.
    - If you receive messages during sending, the number of messages in "Draft" may not be right number when "Undo Send" is enabled.
      The message which has been saved in the Draft folder is considered unread in the undo process.
  15. When the undo send feature is enabled and if you close the browser when sending a message,
    the message is not sent and saved in the draft folder.
    When the undo send feature is enabled, please do not refresh or close the browser until the message "The message has been sent."
  16. When replying with a HTML message, the prefix is not added.
  17. Limitation in Microsoft Internet Explorer 7
    - Please refer the FAQ ( 1 , 2 ) for the detail of restrictions (written in Japanese).
  18. Limitation with Safari (Browser)
    - Copy & Paste cannot be used to attach files.
    - In the message list, if you scroll often, then memory consumption is increased and the operation becomes slow. We are investigating now.
    - Uploading files might be failed. (Only with Safari for Mac)
    * The behavior in Keep Alive may make the problem. We are investigating now. We are investigating now. If you feel it takes too long, please retry it.
    The input method cannot be switched to "Hiragana". (Only with Safari for Mac)
    If you focus a password field, this problem occurs.
    You can use a shortcut key or choose "Reconvert" from the menu to switch to "Hiragana".
    The shortcut key switched to "Hiragana" is as follows.
    For "Kotoeri": "control + shift + J"
    For "ATOK": "control + shift + Z"
    - When you show the context menu by using right mouse click, a focused item is not highlighted.
  19. Limitation with Firefox
    - Copy & Paste cannot be used to attach files.
    - If you use Firefox add-on, "Firebug" and "User Agent Switcher" at the same time, JavaScript error "userAgentButton is null" might occur.
  20. Limitation with Google Chrome
    - Copy & Paste cannot be used to attach files.

 
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